PRIVACY POLICY

Last updated: 14 October 2026

01 — INTRODUCTION

At MINA MURASCHKIN, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, process and protect personal data when you visit our website, purchase products from our online shop, contact us or use our services.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.

02 — DATA CONTROLLER

The person responsible for processing personal data is:

Katharina Muraschkin

Trading as MINA MURASCHKIN

Lobeckstraße 30–35

10969 Berlin

Germany

Email: contact@minamuraschkin.com‍ ‍

Website: www.minamuraschkin.com

03 — INFORMATION WE COLLECT

Depending on how you interact with our website, we may process the following information:

- Name and contact details

- Email address

- Billing and shipping addresses

- Telephone number, where required

- Order details, purchased products and selected variations

- Payment status and transaction information

- Shipping, delivery and pickup information

- Information submitted through our contact forms

- Information about design inquiries or creative projects

- Technical information, including IP address, browser type, device information and website activity

We collect personal data only where necessary for the purposes described in this Privacy Policy.

04 — WEBSITE HOSTING AND SQUARESPACE

Our website and online shop are operated using Squarespace.

Service provider:

Squarespace Ireland Limited

Squarespace House

Ship Street Great

Dublin 8, D08 N12C

Ireland

Squarespace provides website hosting, e-commerce functionality, contact forms and related technical services.

When you access our website, technical information may be processed to display the website, maintain security and ensure reliable functionality.

This may include your IP address, browser information, operating system, requested pages and access timestamps.

The legal basis for technically necessary processing is Article 6(1)(f) GDPR, based on our legitimate interest in operating a secure and functional website.

For processing related to purchases and customer requests, Article 6(1)(b) GDPR may also apply.

Further information:

https://www.squarespace.com/privacy

05 — COOKIES AND WEBSITE ANALYTICS

Our website uses cookies and similar technologies.

Essential cookies support necessary website functions, including security, shopping cart functionality, checkout processes and remembering privacy preferences.

Where the legal requirements are met, essential storage and access are permitted under Section 25(2) of the German Telecommunications Digital Services Data Protection Act (TDDDG). Associated personal data processing is based on the applicable provisions of Article 6 GDPR.

Where optional analytics or performance technologies are enabled, they may help us understand how visitors interact with our website and improve its functionality.

Where legally required, optional cookies and comparable technologies are used only after obtaining your consent under Section 25(1) TDDDG and Article 6(1)(a) GDPR.

You may reject optional cookies or withdraw your consent at any time using the cookie preferences available on our website.

Further information:

https://www.squarespace.com/cookie-policy

06 — ONLINE SHOP AND ORDER PROCESSING

When you place an order through our online shop, we process the personal information necessary to complete your purchase.

This may include:

- Full name

- Email address

- Billing address

- Delivery address

- Purchased products and order details

- Payment and transaction information

- Delivery or pickup preferences

- Communications relating to your order

This information is used to process payments, prepare and fulfil orders, organise delivery, handle returns and refunds, provide customer support and comply with legal obligations.

The legal basis is Article 6(1)(b) GDPR for the performance of a contract.

Where processing is required for accounting, taxation or other statutory obligations, the legal basis is Article 6(1)(c) GDPR.

We may also process information where necessary to establish, exercise or defend legal claims under Article 6(1)(f) GDPR.

Information required to fulfil an order must be provided for us to process the purchase.

07 — PAYMENT PROCESSING

Payments made through our online shop are processed using Squarespace Payments.

Squarespace Payments works with payment processing and security partners, including Stripe and Sift.

Depending on the payment method used, the relevant providers may process information such as:

- Customer name and billing information

- Payment amount and currency

- Payment method details

- Transaction identifiers

- Information necessary for payment processing, fraud detection and security

We do not independently store complete payment card details through our contact forms or order management.

The legal basis for payment processing necessary to complete a purchase is Article 6(1)(b) GDPR.

Where required for fraud prevention and payment security, processing may additionally rely on Article 6(1)(f) GDPR or applicable legal obligations.

Further information:

Squarespace: https://www.squarespace.com/privacy

Stripe: https://stripe.com/privacy

Sift: https://sift.com/service-privacy

08 — SHIPPING AND ORDER PICKUP

When you purchase a physical product, we process the information necessary to organise shipping or collection.

For deliveries, relevant personal information may be shared with the shipping provider responsible for transporting your order.

This may include your name, delivery address and necessary shipment information.

If you choose complimentary pickup at our partner showroom, relevant order and contact information may be shared with À La Mode Berlin where necessary to prepare and coordinate collection.

Pickup location:

À La Mode Berlin

Prinzenstraße 85C

10969 Berlin

Germany

The legal basis is Article 6(1)(b) GDPR.

09 — CONTACT FORMS AND CREATIVE INQUIRIES

When you contact us by email or through our website, we process the information you voluntarily provide.

This may include your name, email address, telephone number, requested products, project details or other relevant information.

We use this information to respond to inquiries, prepare quotations, discuss Made-to-Order requests and coordinate creative projects or collaborations.

The legal basis is Article 6(1)(b) GDPR where processing is necessary for pre-contractual measures or contractual performance.

For general inquiries, Article 6(1)(f) GDPR applies, based on our legitimate interest in responding to communications.

Information submitted through our website may be processed by Squarespace and our email service provider.

10 — EMAIL COMMUNICATION AND ZOHO MAIL

We use Zoho Mail for business email communication.

When you contact us by email, personal information such as your email address, name, message content and any information you voluntarily provide may be processed through Zoho's email infrastructure.

We use this information to respond to inquiries, communicate with customers and manage business relationships.

The legal basis is Article 6(1)(b) GDPR where communication is necessary for contractual or pre-contractual purposes, or Article 6(1)(f) GDPR for other legitimate business communications.

Further information about Zoho's privacy practices is available at:

https://www.zoho.com/privacy.html

11 — ORDER COMMUNICATIONS

We may contact customers regarding their purchases and related services.

These communications may include order confirmations, payment information, shipping notifications, pickup instructions, delivery updates and responses to customer service requests.

The legal basis is Article 6(1)(b) GDPR.

Marketing emails are sent only where an appropriate legal basis exists. Where processing is based on consent, that consent may be withdrawn at any time.

12 — ELECTRONIC WITHDRAWAL REQUESTS

Customers may submit withdrawal declarations through the electronic withdrawal form available on our website:

https://www.minamuraschkin.com/legal

The form is accessible through the "WITHDRAW CONTRACT" button in the website footer.

When submitting a withdrawal declaration, we process the information necessary to identify the customer and the relevant order, including the customer's name, email address and order information.

We use this information to receive and process withdrawal requests, communicate with customers, arrange refunds and comply with applicable legal obligations.

The legal bases are Article 6(1)(c) GDPR for compliance with statutory obligations and Article 6(1)(b) GDPR where processing is necessary in connection with the contract.

Withdrawal requests submitted through our Squarespace form are forwarded to the email address configured to receive form notifications.

13 — DISCLOSURE OF PERSONAL DATA

We share personal data only where necessary for the purposes described in this Privacy Policy or where disclosure is legally required.

Recipients may include:

- Website hosting and e-commerce providers

- Payment processing and fraud prevention providers

- Shipping and logistics companies

- Email and communication service providers

- Accounting and tax service providers

- Authorised production or fulfilment partners

- Public authorities where legally required

Where service providers process personal data on our behalf, appropriate data processing agreements are used where legally required.

We do not sell customer personal data.

14 — INTERNATIONAL DATA TRANSFERS

Some of our service providers may process personal data outside the European Economic Area, including in the United States.

Where required, such transfers are subject to appropriate safeguards under the GDPR, including applicable adequacy decisions or the European Commission's Standard Contractual Clauses.

For further information about the safeguards applicable to your personal data, please contact us.

15 — DATA RETENTION

We retain personal information only for as long as necessary for the purposes for which it was collected.

Order and transaction information may be retained to fulfil contractual obligations and comply with applicable accounting, tax and commercial record-keeping requirements.

Inquiry data is retained for as long as necessary to manage the inquiry and any resulting business relationship, unless longer retention is legally justified.

Withdrawal requests and related communications may be retained where necessary to demonstrate compliance with legal obligations and resolve potential disputes.

Technical data is retained according to the relevant operational, security and legal requirements.

When information is no longer required, it is deleted or anonymised, subject to applicable legal obligations.

16 — YOUR RIGHTS

Under the GDPR, you have the following rights, subject to the applicable statutory requirements:

- Right of access (Article 15 GDPR)

- Right to rectification (Article 16 GDPR)

- Right to erasure (Article 17 GDPR)

- Right to restriction of processing (Article 18 GDPR)

- Right to data portability (Article 20 GDPR)

- Right to object to certain processing activities (Article 21 GDPR)

- Right to withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal (Article 7(3) GDPR)

Where personal data is processed for direct marketing, you have the right to object to that processing at any time.

To exercise your rights, please contact:

contact@minamuraschkin.com

You also have the right to lodge a complaint with a competent data protection supervisory authority.

The supervisory authority responsible for our business in Berlin is:

Berliner Beauftragte für Datenschutz und Informationsfreiheit

https://www.datenschutz-berlin.de

17 — EXTERNAL WEBSITES AND SOCIAL MEDIA

Our website may contain links to external websites and social media platforms, including Instagram.

When you follow an external link, the privacy practices of the respective third-party provider apply.

If external content, such as videos, is embedded on our website, additional data processing by the relevant provider may occur. Where required by law, we obtain the necessary consent before activating such content.

18 — CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our business, website functionality, data processing practices or applicable legal requirements.

The latest version will be published on our website with an updated revision date.

19 — CONTACT

For questions about this Privacy Policy or the processing of your personal data, please contact:

MINA MURASCHKIN

Katharina Muraschkin

Lobeckstraße 30–35

10969 Berlin

Germany

Email: contact@minamuraschkin.com

Website: www.minamuraschkin.com